FAQ
Q: How long can I get a price quotation from you ?
A: For most items , Tin-seng Team will provide you a quotation within 24 hours upon receipt of your inquiry that includes detail fabric information such as material type , width , composition etc.
Q: Can we get a sample for reference ? Who takes care of shipping cost of sample ?
A: Sure , free A4 sample and color swatches are available to all our customers . The buyer pays for the shipping cost of requested samples if it's the first business between us . However , we do return the shipping portion you paid at sample stage when it comes to bulk orders . The shipping cost will be on Tin-seng's expense from 2nd coorperation .
Q: How do you do to secure the quality of your products ?
A: As a long-survived factory , Tin-seng had set up an standard quality control system , 100+set advanced machine and 400+ skilled workers are also a key factor that contribute to our stable and prior quality . Besides that , you will receive the pre-production sample before production to review the quality first .
Q: What is your MOQ for my own fabric/color ?
A: 500yard per color .
Q: How long is your production leadtime ?
A: Normally it takes 25days . It can be speed up based on quantity , exact fabric you order , color etc. ( We ever experienced to finish 20'GP container within 10 days ) ! Also , there're some common item in stock which can be quick delivered upon receipt of your order . Please check with the team about stock status .